Privacy Policy & Data Protection

Privacy Policy Statement 隐私政策声明

1. Introduction 引言

White Bamboo Private Limited (“we”, “us”, “our”) is committed to protecting the personal data of students, parents/guardians, staff, and other individuals (“you”, “your”) in accordance with the Personal Data Protection Act 2012 (“PDPA”) and the Personal Data Protection Commission’s (PDPC) Advisory Guidelines for the Education Sector.

白竹教育(“本机构”、“我们”或“我方”)致力于依据《2012年个人资料保护法》(PDPA)及新加坡个人资料保护委员会(PDPC)教育领域指引,保障学生、家长/监护人、教职员及其他相关个人(以下简称“您”)的个人资料安全与隐私。

2. Scope 适用范围

This Policy applies to all personal data that we collect, use, disclose and/or process in our possession or under our control, including information about students, parents/guardians, staff, applicants, and third parties.

本政策适用于我们所收集、使用、披露及/或处理的所有个人资料,包括与学生/受监护人、家长/监护人、员工、申请人及教育相关第三方有关的资料。

3. Definition of Personal Data 个人资料的定义

“Personal data” means data, whether true or not, about an individual who can be identified from that data or from that data combined with other information to which we have access.

“个人资料”指可单独或与其他信息结合识别个人身份的任何资料,无论其真实性如何,均受本政策及相关法律保护。

4. Collection, Use and Disclosure 资料的收集、使用与披露

We collect, use, or disclose personal data only for purposes that a reasonable person would consider appropriate in the circumstances. We will inform you of the purposes for which your data is collected before or as soon as reasonably possible after collection. Purposes include (but are not limited to): student admissions, enrolment, education and training, student welfare and safety, administrative and operational matters, assessments, scholarships, and communication with parents/guardians. We will not use your personal data for other purposes without your consent unless permitted under the PDPA. We may share data with third-party service providers, government agencies, or other authorised bodies for the stated purposes, ensuring they provide comparable data protection standards.

我们仅会在合理及适当的情况下收集、使用或披露您的个人资料。在收集您的资料前或合理可行的情况下,我们会告知其用途。 个人资料可能被用于(包括但不限于):学生入学与注册、教育与培训、学生福利与安全、行政与运营管理、评估与奖学金发放,以及与家长/监护人的沟通。我们不会在未经您同意或法律允许的情况下,将资料用于其他用途。我们可能与第三方服务供应商、政府机构或其他相关组织分享资料,但会确保其遵守相应的资料保护标准。

5. Consent 同意

We obtain your consent before collecting, using, or disclosing your personal data unless exceptions apply under the PDPA. Consent may be express, implied, or deemed, depending on context. We will not engage in direct marketing without your explicit consent.

在法律要求的情况下,我们将在收集、使用或披露您的个人资料前征得您的同意。同意可为明示、默示或视情况而定的推定同意。除非获得您的明确许可,我们不会将您的资料用于直销用途。

6. Protection of Personal Data 资料保护措施

We implement reasonable administrative, physical, and technical safeguards to protect personal data from unauthorised access, use, disclosure, alteration, or loss.

我们将采取合理的行政、技术与物理安全措施,以防止个人资料遭受未经授权的访问、使用、披露、修改或遗失。

7. Data Accuracy and Retention 资料准确性与保存期限

We make reasonable efforts to ensure data accuracy and completeness. Personal data is retained only as long as necessary for legal or business purposes, after which it will be deleted or anonymised.

我们会尽合理努力确保所收集的资料准确且完整。个人资料仅会在达成收集目的或符合法律要求的期限内保存,之后将被删除或匿名化处理。

8. Transfer of Personal Data Outside Singapore 资料的境外传输

When personal data is transferred outside Singapore, we ensure that the receiving organisation provides a comparable standard of protection and obtain your consent where required.

若须将您的个人资料传输至新加坡以外地区,我们将确保接收方具备与PDPA相当的保护标准,并在必要时征得您的同意。

9. Access and Correction 权限与更正

You have the right to request access to and correction of your personal data held by us. Requests will be processed within a reasonable timeframe and may be subject to a nominal fee.

您有权要求查阅我们所持有的您的个人资料,并在资料不准确时要求更正。我们将于合理时间内处理您的请求,并可能酌情收取合理费用。

10. Data Breach Notification 资料外泄通报

In the event of a data breach that may result in significant harm, we will assess and, if required, notify affected individuals and/or the PDPC in accordance with PDPA requirements.

若发生可能对个人造成重大损害的资料外泄事件,我们将根据PDPA要求评估并在必要时通报受影响者及/或PDPC。

11. Changes to this Policy 政策更新

We may update this Policy from time to time to reflect legal, regulatory, or business changes. The latest version will be published on our website. Continued use of our services constitutes acceptance of the updated Policy.

我们可能会不时修订本隐私政策,以确保其符合最新的法律、监管及业务要求。最新版本将公布于我们的网站上。您继续使用本机构的服务,即表示您接受修订后的政策条款。

12. Contact Information 联系方式

If you have questions or requests regarding this Policy or our data protection practices, please contact our Data Protection Officer (DPO)

如您对本隐私政策或我们处理个人资料的方式有任何疑问、关注或要求,请联系本机构的资料保护专员

White Bamboo Private Limited 白竹教育
Email 邮箱 : dpo@whitebamboo.sg
Phone 联系电话 : 8636 6658
Address 地址 : 22 Sin Ming Lane, #06-76 Mid View City, S(573969)